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Knowledge Base


Ensure Your Electronic Payments are PCI DSS Compliant
Filed under: Featured Articles

If you process credit cards on a website, your site needs to be in compliance with the Payment Card Industry Data Security Standard. (This is abbreviated as PCI DSS, and even more often referred to simply as PCI.) PCI compliance certifies that your organization takes all necessary steps to protect sensitive customer data and provides a set of standards for your infrastructure and server setup. While Liquid Web does not offer full PCI compliance certification, we do offer a separate service that scans your server to see that PCI DSS requirements are met, a great tool during the compliance process.

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Be Nice To Your Server: Setting Process Priorities
Filed under: Technical Support

In a vast majority of cases, Linux does a fantastic job of automatically scheduling processes. The more urgent processes are given a higher priority, and the less urgent processes a lower priority. In rare circumstances, the scheduler might not prioritize processes as you would like. For example, backup processes could be taking up resources that you would rather be used serving web pages. If you would like to regain a bit control over process priorities, the nice and renice commands will give you some.
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How To: Automate Server Scripts With Cron
Filed under: Technical Support

Servers can automatically perform tasks that you would otherwise have to perform yourself, such as running scripts. On Linux servers, the cron utility is the preferred way to automate the running of scripts.
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A Brief Introduction to the Storm API
Filed under: Featured Articles

If you have ever set up a Storm server in the past, you have probably seen how much easier it is to get a new server up and running than a traditional server. Once the server itself is up, of course, there is still plenty of work to do getting other pieces configured: installing an application, setting up specific database configurations, and so forth. Tools such as Puppet and Chef help you to automate this process… but you still have to log in to your manage account and order new servers to begin with.

At least, you did. With the Storm API, you can automate nearly all aspects of administering your Storm servers.

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How To: Update Ruby On Rails (to Fix a Security Vulnerability)
Filed under: Technical Support

Ruby on Rails has of this writing released patches for a critical security vulnerability affecting nearly all versions of Rails. It is critical that your Rails applications be updated to one of the following versions:

  • 3.2.11
  • 3.1.10
  • 3.0.10
  • 2.3.15

If you have a cPanel server, make sure you have cPanel’s daily updates running. cPanel versions 11.35.0.4, 11.34.1.7, 11.32.5.18, and 11.30.7.6 include the updated versions of Rails. If you are running Rails on a core-managed server, you will need to update Rails yourself. Here’s how.
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Using High Performance Block Storage
Filed under: Technical Support

High Performance Block Storage (HPBS) provides additional hard drive space for your Storm Server with just a few clicks. The space is not pre-formatted; rather, it is a raw block device. The simplicity of providing a raw block device on the cloud means that you can mount and format the space on your server however you would like, with whatever filesystem is appropriate for your needs. This does entail a small amount of work getting the space into a usable state.

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Viewing Invoices in Manage.liquidweb.com
Filed under: Billing + Manage

If you need to review your invoices or print them for your own record keeping you can do so very easily by logging in to https://manage.liquidweb.com.

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How To: Watch Server Logs in Real Time
Filed under: Technical Support

Servers do a fantastic job of writing down in log files what is happening right that moment. While going back and reading logs later to determine what happened in the past is helpful, it is also useful to watch logs in real time. Linux provides a command line tool that lets us do just that: tail.
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When Mod Security Attacks
Filed under: Technical Support

One component of Liquid Web’s Server Secure service is an Apache module called Mod Security (often shortened to just “modsec”). Modsec monitors all incoming HTTP requests for malicious behavior, and does not complete requests that meet certain criteria. These criteria are spelled out in what are called “rules” or “rulesets”.

In an ideal world, only malicious requests would be caught in modsec’s trap. Unfortunately, there are some instances where legitimate requests are stopped as well. How do we determine that this is what happening, and what can we do about it?
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Storm Servers Compared to Traditional Dedicated Servers
Filed under: Technical Support

When becoming a Liquid Web customer, you may be curious about whether you should go with our Storm Servers, our public cloud offering, or whether you should go with the Traditional Dedicated route. The short answer to that question is: it depends. Storm Servers and Traditional Dedicated servers both have different advantages. (more…)

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