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Knowledge Base


Administering LiteSpeed Web Server in cPanel
Filed under: Technical Support

If you are used to administering Apache on a cPanel server, administering the faster Litespeed webserver is not that much different. Litespeed transparently takes over for Apache; any configuration changes that you would normally make in an Apache configuration file or .htaccess files is still made in those files. In fact, once Litespeed is installed you can administer your cPanel server like you normally would. The few changes you would want to make to Litespeed directly can be done through your server’s Web Host Manager (WHM).

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Creating an Auto Responder in cPanel
Filed under: Technical Support

The Auto Responder functionality allows for cPanel to send a pre-made response to e-mails that are received by a given e-mail account. This is extremely useful for when someone is away from their e-mail for an extended period of time and they want to convey that to other users.

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New User Tutorial: Creating E-Mail Addresses in cPanel
Filed under: Featured Articles,Technical Support

One of the perks of having your own domain is the ability to set up e-mail addresses for it. cPanel makes creating a new e-mail address simple.

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The End of PHP 4
Filed under: Technical Support

Back in 2008, all development stopped on PHP 4. Since that time, no features have been added, no bugs have been fixed, and no security holes have been patched up.

After supporting it for years, cPanel recently removed PHP4 as an option from EasyApache. Since Liquid Web relies on cPanel to administer a good number of our servers, we too have stopped fully supporting PHP 4.

While it is in your best interest to move to the most recent version of PHP 5, it may not be possible to do so immediately. cPanel does give us an unsupported way to run PHP 4 in the interim.

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How To: Create a cPanel Account in WHM
Filed under: Featured Articles,Technical Support

Running your first webserver can be daunting. Even if you are familiar with running a cPanel account, there is much to learn regarding Web Host Manager (WHM). The first step to successfully running WHM is creating a cPanel account.
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How To: Set Up Clustered Nameservers With cPanel
Filed under: Technical Support

As important as DNS is to web hosting, it is a good idea to make it redundant when possible. If you have two or more cPanel servers, you can use cPanel’s DNS clustering to lower the risk of a DNS failure on a nameserver taking down all of your sites. Here’s how to set that up:
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How To: Set Up Nameservers in cPanel
Filed under: Technical Support

So you have decided to host your own DNS. What is the best way to go about setting this up?
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Default Mail Addresses in cPanel
Filed under: Technical Support

If you manage a domain, sooner or later you are bound to receive e-mail at your domain for an address that does not exist. Most of the time this mail comes from spammers, guessing that “abc123@example.com” might be a viable email address at your domain. It might also come from someone mistyping the first part of your legitimate email address.

cPanel handles this mail through the Default Address page.

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WHM Tutorial: DNS Functions and Tools
Filed under: Technical Support

If you have a VPS or Dedicated server running cPanel, and your server is also running private nameservers, you will find the Web Host Manager’s (WHM’s) interface very useful when it comes to updating, creating, or removing DNS zone files for your domains.

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Change a Domain Name in cPanel/WHM
Filed under: Technical Support

Changing an existing domain name and the associated account on your server is a task that most users don’t think about until it becomes necessary. Thankfully the tools provided by cPanel make this relatively easy.

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