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Liquid Web Knowledge Base

Knowledge Base


Opening Ports In Your Firewall
Filed under: Technical Support

Occasionally you will find that you need to open up a port in your firewall for some application or another. Depending on which firewall is installed on your server, there are several ways to go about this:
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CSF: Config Server Firewall Installation
Filed under: Technical Support

An alternative firewall to APF is the Config Server Firewall, or CSF.

CSF is generally considered a more advanced firewall as there are more configuration options compared to other firewalls, while still being simple enough to install and configure that even novice administrators can use it. This article will give you a simple overview about how to install and configure CSF and its security plugin LFD (Login Failure Daemon).

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“The website is down! Now what?” Help Us Help You!
Filed under: Technical Support

If you are unable to connect to your website there are a few things you can try (if you have the time) to help us better diagnose where the problem lies.

Simply put, the more quickly this information is collected the more quickly we can fix whatever is causing almost any issue. Help us help you!
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Restarting Services From the Command Line
Filed under: Technical Support

One of the more common tasks that needs to be done on live servers is restarting services(such as Apache, mail, ftp, and DNS). A few of the reasons for services needing to be restarted can vary from the service crashing, the load on the server being too high, or a restart to make a configuration change take affect.

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APF Firewall
Filed under: Technical Support

Advanced Policy Firewall, or APF, is a firewall sometimes seen on Liquid Web’s servers. It is basically an interface to iptables, which is the standard interface to managing network ports on Linux machines. Interacting with iptables can be complex and error-prone, and APF greatly simplifies working with it. However, APF is still only accessible by ssh. There is no way to make changes in APF through WHM or cPanel.

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