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A Leader In Managed Hosting since 1997

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Liquid Web Knowledge Base

Knowledge Base


Reading Bandwidth Graphs In Manage
Filed under: Billing + Manage

Have you ever wanted to check up on the details of your server’s bandwidth usage? Liquid Web’s manage interface provides graphs that give you such information. Here’s how to read them.

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Featured Freeware: MTR
Filed under: Technical Support

Featured Freeware highlights some of the Liquid Web staff’s favorite free software. This week we are covering a treasured favorite, MTR (My Traceroute).

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CSF: Config Server Firewall Installation
Filed under: Technical Support

An alternative firewall to APF is the Config Server Firewall, or CSF.

CSF is generally considered a more advanced firewall as there are more configuration options compared to other firewalls, while still being simple enough to install and configure that even novice administrators can use it. This article will give you a simple overview about how to install and configure CSF and its security plugin LFD (Login Failure Daemon).

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How To: Mac OS X Cisco VPN Set Up
Filed under: Technical Support

Starting with Mac OS X 10.6 it is now possible to connect to a Cisco IPSec VPN without having to download any extra software.

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“The website is down! Now what?” Help Us Help You!
Filed under: Technical Support

If you are unable to connect to your website there are a few things you can try (if you have the time) to help us better diagnose where the problem lies.

Simply put, the more quickly this information is collected the more quickly we can fix whatever is causing almost any issue. Help us help you!
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Using Telnet To Check SMTP Service
Filed under: Technical Support

One of the most common e-mail issues we encounter in our support department is customers who are traveling and are encountering problems trying to send e-mail.

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Understanding MX Records
Filed under: Technical Support

MX (Mail eXchanger) records are like an address for your domain’s email. The MX record tells the rest of the internet where to send your email.

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How to Use Traceroute
Filed under: Technical Support

Traceroute is an application that traces the path data takes from one computer to another.  Basically a traceroute is a map that shows what stops or locations that data must pass through in order to go from one computer to another.

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